Privacy Policy

Effective from: 1st August 2025

Carmel Unisex Hair Salon (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our salon, use our services, or interact with us online.

By using our services or accessing our website, you consent to the practices described in this policy.

2.1 INFORMATION WE COLLECT

We may collect the following types of information from you:

2.1.1 PERSONAL IDENTIFICATION INFORMATION

Name, phone number, email address, billing address, date of birth.

2.1.2 PAYMENT INFORMATION

Credit or debit card details (processed securely through third-party payment gateways).

2.1.3 APPOINTMENT INFORMATION

Services booked, dates, and preferences.

2.1.4 HEALTH-RELATED INFORMATION

Allergies, scalp or hair conditions (to ensure safe service).

2.1.5 WEBSITE USAGE INFORMATION

IP address, browser type, pages visited, and cookies for site performance and analytics.

2.2 HOW WE COLLECT INFORMATION

We collect data in several ways, including:

2.2.1 DIRECTLY FROM YOU

When you book an appointment, fill out a consultation form, purchase products, or contact us.

2.2.2 AUTOMATICALLY

Through our website cookies and analytics tools.

2.2.3 THIRD-PARTY SOURCES

Social media platforms or partners when you interact with us through those services.

2.3 HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

To provide and improve our services
To process bookings and payments
To send appointment reminders and updates
To recommend suitable products or treatments
To send promotional emails or special offers (with your consent)
To comply with legal or regulatory requirements

2.4 SHARING OF INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

2.4.1 SERVICE PROVIDERS

For payment processing or marketing support

2.4.2 LEGAL OBLIGATIONS

When required by law or court order

2.4.3 BUSINESS TRANSFERS

In case of a merger or business restructuring

2.5 MARKETING AND COMMUNICATION

With your consent, we may send you:

Appointment confirmations and reminders
Promotional offers, newsletters, and updates
You can opt out of marketing emails anytime by clicking the “unsubscribe” link or contacting us directly.

2.6 DATA STORAGE AND SECURITY

We take strong security measures to protect your personal information:

Data is stored in secure servers with restricted access
Payment information is processed using PCI-DSS-compliant gateways
Staff are trained to handle personal data responsibly

However, no system is 100% secure. While we do our best, we cannot guarantee absolute security.

2.7 COOKIES AND ONLINE TRACKING

Our website uses cookies to:

Improve user experience
Track website performance
Deliver personalized content and ads

You can disable cookies in your browser settings, but this may affect functionality.

2.8 YOUR RIGHTS

You have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing
To exercise your rights, email us [email protected].

2.9 CHILDREN’S PRIVACY

Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If we become aware, we will delete it immediately.

2.10 THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

2.11 CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

2.12 CONTACT US

If you have questions about this Privacy Policy, contact us:

Carmel Unisex Hair Salon

Address: 205 N Clarke Rd Ocoee, FL 34761, USA

Phone: (689) 331-7774

Email: [email protected]

EMAIL

PHONE

PRIVACY POLICY